Services

Finance & Accounting Services

Our Finance and Accounting solutions help business process by increasing recovered funds, supporting client to customer relationships, and improving overall bottom lines. Our solutions successfully serve businesses of virtually every market segment, including financial, health care, education, government, utilities, technology, transportation & logistics, telecommunications, and commercial. Our Predictive Solutions specializes in providing a turn-key system that offers insights at the individual customer level. We can identify customers (businesses or consumers) that will defect or grow months before they do. As a result of our proprietary pattern recognition technologies, we provide our clients with the drivers of each customer's prediction score to facilitate integrated customer management outreach programs.

The success of our programs is founded on the collaborative relationship we establish with our clients and the best practices having evolved from those partnerships. Together, they form what we term Account Resolution Standards. Our Account Resolution Standards ensure outstanding accounts referred to collection through our Accounts Receivable Management program, and bad debt portfolios sold to MCS Global Group through our Portfolio Management program, are subject to the same stringent yet client flexible procedures to yield only optimum outcomes.

We deliver results to clients by designing, implementing and managing a wide variety of accounts receivable management solutions for the financial services, healthcare, commercial and retail, technology, telecommunications, education, utility, and government sectors. Our customized solutions increase customer satisfaction, reduce costs, and offer a dramatically increased ROI. The MCS Global Group provides a variety of customizable outsourcing services to clients, including:

• Collections - We provide collection services for charged-off accounts to our clients by utilizing our leading-edge technology infrastructure and extensive experience
• Delinquency Management - We provide pre-charge-off delinquency management services that enable clients to better control their at-risk customers by quickly curing accounts while maintaining a positive relationship with customers
• Customer Service and Support - We utilize our communications and information system infrastructure to supplement or replace our clients' customer service function.